Irish duo’s Solidroad start-up lands $6.5m in funding as its AI takes over contact centre staff training

The Dublin pair, who first met while working in Intercom, have seen their AI customer experience platform go from zero to $1m in customer revenue in recent months

Mark Hughes, Solidroad CEO and Patrick Finlay, Solidroad CTO

Mark Hughes is sitting in Solidroad’s Dublin office, patiently waiting for his US visa to arrive before he rejoins the rest of the AI-powered start-up in San Francisco.

The Malahide-born chief executive, who co-founded Solidroad with Dún Laoghaire-born chief technology officer Patrick Finlay, is celebrating.

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