You might find yourself at the mercy of different policies, so be aware of what you’re entitled to
Shops like the goodwill of customers, so they are often flexible about allowing you to return an unwanted present. Photo: Getty
As you survey your Christmas gift haul, there may be some which caused you to wonder what the gifter was thinking.
Red is a terrible colour on you, you’ve no intention of using that step counter and lavender hand lotion brings you out in hives.
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