Myles O’Grady says AI is contributing to job cuts
Bank of Ireland is set to reduce its headcount. Photo: PA
Staff numbers at Bank of Ireland will be reduced in the second half of the year, including 260 voluntary redundancies, with further cuts likely next year.
Myles O’Grady, the bank’s group chief executive, has said some of the reduction in headcount is due to the use of artificial intelligence in areas such as financial services, as the bank begins “to deploy AI in a more meaningful way across the board”.
source