The monitored home alarm provider is easily Ireland’s best known, but competition is growing, not only from rivals, but from newer technology. Managing director Dunne is tackling it head on
‘I can’t overstate the commercial, financial and psychological importance of continuing to grow a business,’ says PhoneWatch managing director, Eoin Dunne. Photo: Shane O’Neill/Fennell Photography
Eoin Dunne walks through PhoneWatch’s alarm receiving centre, stopping to observe staff field a stream of potential intruder alerts and call customers to check they are safe.
These calls are the frontline of Dunne’s PhoneWatch business, one he has led for the last 15 years. His employees respond to over 800,000 alarm activations every year, almost 2,200 a day.
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