Launched in 2020, MentorsWork has worked with more than 4,000 small businesses across Ireland who were looking for support in areas like digitisation, HR management, sales, finance and sustainability.
Businesses apply for the 12-week programme online before they are matched with an expert in their area.
David Broderick, director of the SFA, said additional supports like the programme have been invaluable to businesses that have grown “tired and weary”.
“It was initially set up to be an active upscaling scheme to boost the productivity of SMEs. We looked at key areas like finance and people skills,” he said.
“Uncertainty is not a word that businesses like, but it’s unfortunately where a lot of businesses are now – there’s a lot of tiredness, there’s a lot of weariness.
“They haven’t had the chance to recover from the pandemic before being hit with one crisis after the other.
“We’ve since had the energy crisis, now there’s the risk of trade war – a lot of the life supports that were put in place throughout Covid were turned off last year and that’s perfectly normal, but it’s hard to navigate that on your own.”
According to Mr Broderick, programmes like MentorsWork are crucial to allow some businesses to catch up with their larger counterparts when it comes to areas like financing and automation.
“In trying to survive, businesses would cut back their hours, their expenditure and renegotiate with suppliers. But no matter what they do, some sectors are definitely more exposed than others – like retail, hospitality, hairdressers – they need all the help they can get.
“In addition to what a business might be seeking support for, the mentors identify areas that they could improve on – maybe it’s around automation or having the right people in the right roles.”
A survey carried out by the SFA last year found Irish businesses struggle most with employment costs, followed by attracting and retaining talent.
“I don’t think too much has changed. The minimum wage only went up again – for businesses, their margin is completely eroding.
“On top of that, a lot of our members would actually fit into the supply chain of the bigger companies – so with questions around global trade, there’s even more uncertainty,” said Mr Broderick.
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